
Gonzalez Services and Sealcoating
Gonzalez Services and Sealcoating Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gonzalez Services and Sealcoating has 3.0 star rating based on 16 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: I liked as described in my review.
Cons: Did not show for seal coating application, Telephone customer service, Will not back their services.Recent recommendations regarding this business are as follows: "Stay away.BEWARE", "Would not even consider booking them based on this issue.", "Stay away from rain.", "go with another company", "Look elsewhere.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gonzalez Services and Sealcoating has 3.0 star rating based on 16 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: I liked as described in my review.
Cons: Did not show for seal coating application, Telephone customer service, Will not back their services.Recent recommendations regarding this business are as follows: "Stay away.BEWARE", "Would not even consider booking them based on this issue.", "Stay away from rain.", "go with another company", "Look elsewhere.".
Review authors value the most Exchange, Refund and Cancellation Policy and Diversity of Products or Services. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews



This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Poor application and business practice
Working with Gonzales bros has been a nightmare. From my husband being sworn at the first time when calling about original poor application and product to 2nd interaction when they told husband he "owner" would come out to look at it but only sent a crew who started sealing b4 we approved it and never asked if we had a car in the garage, which we do ( n owner said we can drive on it after 3 hrs..lol) I even told them to stop n he said my boss told him to do it..n I said private property get off I don't want their inferior product...he would not stop..so now I have a *** driveway again..n might I add a driveway that was like 5 yrs old n sealed every year and i cant get to my vehicle...please, please. Beware..I'm not one to spend the time doing this but I have NEVER dealt with anything this poor in product and with such a disrespectful manor
User's recommendation: Stay away..BEWARE

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Once again Gonzalez Services did a fantastic job in sealcoating our 3 car driveway.
The driveway was cracked and looked old. They made it look brand new.
Also, we used them for dethatching, aeration and overseeding our law. They did a great job on both services and much less than other competitors.
Thank you again. Gonzales Services.
Small area needed a little more attention
After the sealing team left I noticed 2 small area that where a little light on sealant,I texted the company and let them know of my concern and within 30 mins I had a response.The next bussiness day the company sent out a crew of very professionals and polite guys that insisted on resealing my entire drive just to go above and beyond my expectations.Top notch job,super professional and friendly.Super happy with the way the entire staff and team handled my concerns.
Illegal soliciting
Theyve been in my neighborhood and have left flyers 4 times now. We have a no soliciting sign right next to the door and they dont respect your property.
Whoever came to my door is on camera, sneaking away and stepping on all my flowers. I will have them trespassed the next time they come to my door.
Preferred solution: Stop leaving flyers and stay off property-Woodscreek community
User's recommendation: Would not even consider booking them based on this issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I've been a customer for 10 years and I was just screamed at by them.
They did my driveway Friday and it rained. It now looks bad, like I didn't even have it done.
When I called to let them know.
I was basically told I'm a liar! The guy was so Nasty, I told him we would take our business elsewhere.
- Will not back their services
Preferred solution: Let the company propose a solution
User's recommendation: Stay away from rain.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Ruined our siding with sealcoat
Company fixed the issue and I have been provided with settlement agreement.
When he came out you could see the thunderstorms approaching. He continued anyway which made a huge mess getting all over the siding and garage door. He came back out and I showed him, he said he had cleaner but not on him at the time. He said he would apply it to a small area as it could discolor paint then come back another day to review and finish the sealcoat since it washed out.
He came back out a few weeks later and just applied the cleaner all over instead and then leaving.
I came back and you can see yellow all over the siding and the molding pieces.
It looked much worse than before and there was sealcoat spots still on the siding. I called to complain and they offered me a mere $15 discount.
I would not recommend this business as they do a poor quality job and don't fix their mistakewiw
Preferred solution: Full refund
User's recommendation: go with another company
Poor customer service....missed appt.
Have used this business for over 10 yrs...twice a year to sealcoat driveway. Waited over two weeks to get schedule in and was to be done June 19, 2020.
Had a total of three driveways scheduled in neighborhood.....and they were a no show. No phone call. And not working today, Saturday....as it might rain later tonight and tomorrow. I talked to owner Saturday morning and said he will talk to crew to see why they were a no show.....but that doesn't get the driveway sealed does it?
Dont need lip service. Best he could do is three days from now, but rain is still in forecast. I would search for another contractor for this job.
Plenty of them around and can do it sooner. Loyalty to one company is really no more in America poor
- Did not show for seal coating application
User's recommendation: Look elsewhere.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Rip off
Spoke to the owner himself and was able to resolve the issue.
Had my driveway done Aug. 31 and left payment under the doormat asper unstruction , since i wont be home.
Now received an invoice stating I owe them money and did not pay. The owner was rude ng stating that his worker told him they did not get the money. But the envelope with the money is gone under my doormat so i guess the money just disappeared without any reason.
Now he demands i bbn pay him $53 again !! Dont get your driveway done by this Company!!!
Bad Customer Relations
On 08/29/2018 I called Gonzalez Services & Sealcoating, INC based on a flyer I received from them on my doorstep. My call was to schedule aeration services.
The male representative who answered the phone asked for my city, I provided him Joliet. He informed me that they are scheduled to be in the Joliet area on Sept 12th. I informed him that was acceptable.
The representative then asked me for my name and address [including city and zip code] of which I provided. He then asked for my telephone number, and I questioned him why he needed my telephone number, he told me he didn't need my telephone number, and told me to call someone else for services and hung-up the phone on me.
Needless to say, it was extremely disrespectful and rude to deny services and hang-up on a potential customer for asking why my phone number was needed, especially when he didn't provide an explanation.
- Telephone customer service
Preferred solution: Let the company propose a solution
Bad customer service!
Never let them do my driveway because the person that called told me they couldn’t do anything for some of the cracks I have. So when I asked if he was going to fill any of the cracks he laughed and said have a nice day sarcastically!
So apparently they have plenty of business to treat potential customers this way. So Remember GONZALEZ SERVICES there are plenty of seal coating companies out there.
Poor service
I scheduled a few weeks in advance for sealcoating. I moved several things including furniture in the garage I was going to sell that day.
The day they were scheduled to come they called and said they weren't coming. They thought it was going to rain. Rain isn't in the forecast and I checked the radar. They said they couldn't come for another 6 days.
They are not professional. I had taken the day off just to make sure they were going to do a good job.
I called another company and was able to get them to come in 2 days for less money. Do not hire this company.
Gonzalez Sealcoating in West Chicago IL
Myself and 5 neighbors had our driveways seal coated last week by Gonzalez in W Chicago. They apply the coating by hand (not sprayed on) and are very careful about over spill on lawns or sidewalk.They did an outstanding job.
So good , in fact, that we are having our lawns dethatched and aerated by them in a few weeks.
I have used their company for several years now, and have always been satisfied with their work. I recommend the services of Gonzalez very highly.
I have read some of the other reviews in which they are critical of of Gonzalez phone skills.
Well, they are Hispanic, and do not speak perfect English.
Give them a break! Do you want good work or a good conversation?
- I liked as described in my review
Gonzalez Services and Sealcoating - Customer Care Review from Chicago, Illinois
Worst customer service. Work done was very sloppy.
These people should not be in business. Poor phone skills.
Work was rushed and looks horrible. Do not use them!
Construction and Repair Expert Talks
Unprofessional company
Terrible customer service. I hired Gonzalez services to sealcoat my driveway. The individual who came did a very poor job sealcoating my driveway. When my wife called him out on the quality of this work, his response was "What did you expect lady? You only paid $60" $60 was the special they were running and they cannot maintain any sort of quality. On top of all this, he's yelling at a customer...what a great way to ensure repeat business! The quality of the work was truly sub-standard.
We called the manager and his excuse for the employee's behavior was that he didn't speak English well and began to argue with me, justifying the the poor quality of the workmanship. Both the manager and employee displayed extremely poor professionalism. The manager went as far as to tell me that I could call the President if I wanted to complain!
Stay away from this company.
Great Service.!
I been using these company for years, never had any issues.
I get very frustrated see this type of websites, people need to learn to be aware of this page is full of false information. I will definitely suggest Better Business Bureau for better accurate information.
I been using these company for years, never had any issues.
I get very frustrated see this type of websites, people need to learn to be aware of this page is full of false information. I will definitely suggest Better Business Bureau for better accurate information.
I been using these company for years, never had any issues.I get very frustrated see this type of websites, people need to learn to be aware of this page is full of false information. I will definitely suggest Better Business Bureau for better accurate information.
Sealcoating came up after waiting 36 hours
The sealcoating came up under the tires of my parked vehicle. We waited 36 hours to drive on it and once we moved the vehicle the driveway had tire marks where the sealcoating came up.
Owner was very rude and continued to say there was nothing wrong the service they provided. Very disappointed with how the owner handled the situation. After about 15 minutes of discussing with him on how I would like them to come look at what happened, he refused and hung up on me.
Never use this company! Owner does not care about the end consumer only what is going in his pocket.
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