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Had my driveway done Aug. 31 and left payment under the doormat asper unstruction , since i wont be home. Now received an invoice stating I owe them money and did not pay. The owner was rude ng stating that his worker told him they did not get the money. But the...
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Anonymous
Anonymous

The situation was resolved by the owner. Thank you!

1.5
#1351881
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On 08/29/2018 I called Gonzalez Services & Sealcoating, INC based on a flyer I received from them on my doorstep. My call was to schedule aeration services. The male representative who answered the phone asked for my city, I provided him Joliet. He informed me that...
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Anonymous
Anonymous

The next day someone from the Gonzalez Services called to understand what happened on the call from the previous day. I explained to him exactly what I wrote and informed him ...

1.0
I didn't like
  • Telephone customer service
#1341876
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Gonzalez Services and Sealcoating - Bad customer service!

Never let them do my driveway because the person that called told me they couldn’t do anything for some of the cracks I have. So when I asked if he was going to fill any of the cracks he laughed and said have a nice day sarcastically! So apparently they have plenty of business to treat potential customers this way. So Remember GONZALEZ SERVICES there are plenty of seal coating companies out there.
1.0
Details
Customer service
#1311536
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I scheduled a few weeks in advance for sealcoating. I moved several things including furniture in the garage I was going to sell that day. The day they were scheduled to come they called and said they weren't coming. They thought it was going to rain. Rain isn't in the...
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Anonymous
Angie

What was the other company you called, we need ours done and was recommended Gonzalez.

#1084559
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Myself and 5 neighbors had our driveways seal coated last week by Gonzalez in W Chicago. They apply the coating by hand (not sprayed on) and are very careful about over spill on lawns or sidewalk.They did an outstanding job. So good , in fact, that we are having our...
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Anonymous
Anonymous

This is a review posted by an employee of the company. And being Hispanic has nothing to do with being polite on the phone, which these people are not!

4.7
I liked
  • I liked as described in my review
#921462
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Worst customer service. Work done was very sloppy. These people should not be in business. Poor phone skills. Work was rushed and looks horrible. Do not use them!
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Anonymous
Anonymous

Your review on their poor service is accurate. Another point, they cannot stand criticism. The comment from the anonymous user claiming that anyone working hard deserves to be...

Anonymous
Anonymous

why don't called the company to complain about it? Most Sealcoating companies only work on a driveway for about 10-20 minutes thats all. On regular 2-3 car garages driveways. ...

1.0
#898177
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Terrible customer service. I hired Gonzalez services to sealcoat my driveway. The individual who came did a very poor job sealcoating my driveway. When my wife called him out on the quality of this work, his response was "What did you expect lady? You only paid $60"...
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1.9
#860881
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I been using these company for years, never had any issues. I get very frustrated see this type of websites, people need to learn to be aware of this page is full of false information. I will definitely suggest Better Business Bureau for better accurate information. ...
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GregJohnson
GregJohnson

I wrote the same thing over and over because this fraudulent site won't let me just write a couple of well said sentences

5.0
#840104
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The sealcoating came up under the tires of my parked vehicle. We waited 36 hours to drive on it and once we moved the vehicle the driveway had tire marks where the sealcoating came up. Owner was very rude and continued to say there was nothing wrong the service they...
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Anonymous
Anonymous

Who leaves a car in a drive way that is being seal coated ?

Anonymous
Anonymous

The situation was resolved by the owner. He apologized for his behavior and rectified the situation by repairing the damage. I would give Gonzalez Sealcoating another try and ...

1.0
#665900
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Contact Gonzalez Services and Sealcoating

Mailing Address:
Gonzalez Services and Sealcoating Inc
P.O. Box No. 364, W Washington St
West Chicago, Illinois 60185
United States
Phone:
(630) 876-8174
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Gonzalez Services and Sealcoating - Very bad experience with them

Used them for a residential driveway in 2014. NEVER AGAIN! They charged me more than agreed upon estimate. They were not on time. The quality of the job was very poor. When I complained about the quality they said I didn't know what I was talking about. Overall from start to finish they were difficult to deal with. {{REDACTED}}
1.0
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I didn't like
  • Bad experience
#549637
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